Swissôtel Al Murooj Dubai

This was our first visit of Dubai travelling with a young child and we were debating on location and type of property. This ended up being an excellent choice for the following reasons: - Location is great. short walk to Dubai Mall where you will find plenty of cafes and restaurants also, can view the Fountain show, head to Burj Khalifa and then walk to Wings of Mexico - Taxis are cheap in Dubai and other prime locations like the Palm are still easily accessible with a 30 minute ride - We particularly liked the offer of the Swissotel apartments which gave us plenty of space as a family. Originally I was worried that the apartments might be far away or too seperate from the main hotel and the amenities but it wasn't, it's all within one secure campus/complex - Every single staff member we interacted with was exceptionally friendly and helpful - We loved the different pool options - one is a big bigger and great for sun bathing and relaxing. Another pool closer to the main hotel has a pool bar and offers food and cocktails. You can enjoy a view of the Burj Khalifa from the pool - There is a pub attached to the hotel which was buzzing at night and had great food

It was in a brilliant location - within a stones throw of Dubai Mall and the Burj Khalifa. There’s a coffee shop, barber, supermarket and pharmacy all part of the building itself. Our room (a 2 bed apartment) was massive. 2 bedrooms, a living room, kitchen, 3 toilets, drying room and balcony. Everything you could think of was there (iron, ironing board, washing machine, dryer). It made our stay super comfortable and ‘home from home’. I have to give a specific mention to the lifeguards and pool staff, who tirelessly go to great lengths to keep you happy and safe. Particularly Yasser, Baldev, Kishor and Dicent - the dream team. They entertained our kids and kept them safe while we watched from the shallow pool. I’d highly recommend this as a place to stay.

Location and the customer service especially by Sunday was exceptional.

Apartment was a little outdated but was comfy and great for the price. Beds were really comfy and the A/C was great, really good to come back into a nice cool room. Blackout curtains were good and the apartment was very roomy. Breakfast was great with a huge variety. Awesome location with Dubai Mall 5 mins away, great to have everything there and Burj Khalifa next to it as well. Our party arrived early and we were able to get an early check in which was amazing as we had travelled all night, didn't have to wait too long, and as we were leaving early on our last morning, breakfast was offered to us on arrival instead, which was great and killed some time until our room was ready.

Hotel Review: A Comfortable Week-Long Stay I had an excellent week-long stay at this apartment, which provided all the essentials for a smooth and comfortable experience. The apartment was impeccably clean and equipped with a complete set of kitchen utensils, making it easy to prepare quick meals. For longer stays, the inclusion of a washing machine was a huge plus, allowing me to wash clothes conveniently. What made the stay even more enjoyable was the outstanding service provided by the receptionist, Edricks. He went above and beyond to cater to our needs, including helping us call taxis whenever required. His willingness to assist truly enhanced our experience. Overall, this apartment is a great choice for long-term stays, combining cleanliness, convenience, and excellent service. Highly recommended!